These legal notices and General Conditions of Sale may be updated at any time without prior notification, effective immediately upon their online posting. We recommend you regularly review the current conditions, especially before placing an order. The General Conditions of Use and Sale applicable are those enforceable against you on the day of your use of the site and your order.
LEGAL NOTICE
Publisher
The website “suraa.co” is operated by SURÂA, headquartered in Toulouse. [Address requirement clarifi cation needed]. ALEMA STUDIO also hosts the site.
Contact Information: contact@suraa.co
TERMS OF SERVICE
Accessing and purchasing from suraa.co are governed by these General Conditions of Use. By using the site, you acknowledge your understanding and acceptance of these terms.
INTELLECTUAL PROPERTY
The site contains content protected by intellectual property rights. Reproduction, publication, translation, transmission, modifi cation, or any use of the site’s elements, including designs, models, illustrations, soundtracks, logos, texts, and brands, without explicit permission, is prohibited. Violations may lead to legal action under the Intellectual Property Code.
GUARANTEES AND LIABILITY
SURÂA is not liable for direct or indirect damages resulting from site use. This includes service interruptions, external intrusions, computer viruses, or force majeure events. In such cases, obligations may be suspended without compensation, and contracts may be terminated if force majeure persists beyond three months.
CONNECTIONS
SURÂA is not responsible for the content of third-party sites linked via hypertext links and does not control these sites. Links to SURÂA’s website require express written permission.
TERMS OF SALES
These terms apply to purchases made on the suraa.co website and establish an agreement between SURÂA and the non-commercial individual (“the customer”) placing an order.
ACCEPTANCE AND APPLICATION
SURÂA conducts sales exclusively online. By placing an order, the customer agrees to these General Conditions of Sale, which may be updated periodically.
AVAILABILITY OF ITEMS IN STOCK
Product off ers and prices are valid while visible on the site, subject to stock availability. In case of stock unavailability, customers will be informed promptly.
PRICE
Prices are indicated in euros, excluding delivery and transport costs, which are communicated before order validation. All payments are due upon order confi rmation.
ORDERING PROCEDURES
Orders require account creation or login. The customer must accept the General Conditions of Sale, provide accurate shipping information, and select a payment method. SURÂA reserves the right to refuse orders under certain conditions, such as stock or payment issues.
DELIVERY
Items are shipped after payment confi rmation, typically within 48-72 hours, to the address provided by the customer. Delivery times are estimates and not guaranteed. SURÂA is not responsible for damages incurred during shipping or for delivery issues related to incorrect address information.
RIGHT OF WITHDRAWAL AND RETURNS
Customers have a 14-day withdrawal period from the receipt of the item, as per the Consumer Code. Returns must be in their original condition and packaging. Refunds or exchanges are subject to these conditions, and return shipping costs for non-compliant items are covered by SURÂA.
APPLICABLE LAW AND DISPUTE RESOLUTION
These General Conditions of Sale are governed by French law. Disputes are subject to French jurisdiction, except where otherwise mandated by law.
